About

FAQ

• Where is the store based?

  Nashville, TN

• How long will it take to receive my order?

  ***Please be aware that shipping delays are possible due to the COVID-19 pandemic and our staff working from home. Thank you for your patience.

  ***Shipment for signed merchandise might take a bit more time than it would for other items.

  Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  - Most orders ship with a tracking number, which you will receive via email after your order has shipped.
  - Please note that our offices close for most government holidays and from December 18th through January 4th. All orders received during these time periods will be shipped as soon as possible once we return to regular business hours.

• Do you accept orders placed outside of the US?

  We sure do!

  *International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. Please contact your local postal or customs office for further information.

  **If customs fees and charges are refused at time of delivery or the shipment is not claimed, your order will be returned and you will not receive a refund for shipment costs.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.